Get in Touch With Us
Whether you have spotted something that needs correcting, want to ask about how we research casinos not on GamStop, or have a question about a specific offer, this page tells you how to reach us and what to expect once you do.
Ways to Reach the Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Write to us at [email protected].
If you can, tell us straight away what your message is about — a review query, a correction, a general question about non GamStop casinos, or something else. It helps us route your message to the right person and answer it properly rather than with a generic reply.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assess a casino not on GamStop, including bonus terms, wagering requirements or payment methods, ask and we will explain our reasoning.
- Corrections — Casino terms change often. If a welcome offer, withdrawal limit or licensing detail on the site looks out of date, let us know and we will check it against current sources.
- Content suggestions — If there is a topic around gambling sites not on GamStop, payments, or game selection that you think deserves coverage, we are happy to hear it.
- General enquiries — Questions about how the site works, how we rank casino sites, or what "not on GamStop" actually means are all welcome.
- Support and safer gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards GamCare and other relevant support services rather than attempt to advise you ourselves.
We do not handle account issues, deposits, withdrawals or bonus disputes for any of the casinos listed on this site. Those matters sit with the casino's own customer support team, and each operator's complaints procedure is the correct first step. Our guide to trusted non GamStop casinos in the UK explains more about how these sites operate and what to check before you register with one.
What Happens After You Send a Message
A real person on our editorial team reads and responds to every enquiry — we don't rely on automated replies. Most messages are answered within two working days, though this can take a little longer during busier periods.
If your enquiry involves a factual claim about a specific casino, such as its licensing, ownership or a bonus's terms, we will check it against publicly available sources before replying. Where something can't be verified, we will say so rather than guess.
Our Approach to Accuracy
The information on this site about online casinos, bonuses, wagering requirements and payment methods is reviewed and updated where possible, but casino terms and licensing arrangements can change without much notice. If you rely on something we have published to make a decision, we would rather you double-check the current terms directly with the casino before you deposit.
Reader feedback genuinely shapes what we cover and how carefully we check it. If something on the site has misled you, or if you think we have got a detail wrong, we want to hear about it.
Before You Get in Touch
A few quick checks can save time on both sides:
- If your question relates to a specific casino not on GamStop, note the casino's name and, if possible, the date you saw the offer or information in question.
- If you are reporting an inaccuracy, tell us where on the site you found it.
- If you are asking about self-exclusion or GAMSTOP, mention whether your question relates to Great Britain specifically, since GAMSTOP applies to Great Britain rather than the whole of the UK.
Thank you for taking the time to read this far. We look forward to hearing from you, and we will always aim to reply as a person, not a template.